Live Lounge is here for your entertainment. We want you to enjoy yourself and have a good time whenever you visit our casino. It is important to us that our players are well and for that to be possible we encourage a responsible gaming.
Responsible gaming partly means to know when its time to say stop but also to realize that gaming is suppose to be fun and not some negative experience that will take over your every day life. Live Lounge offers a number of helping tools that you can take part of to make sure that your gaming stays on a resonable and safe level.
Our Online Casino is only available for adults and it is therefor illegal to play if you are under the age of 18 years old. This is ensured with verifying processes and if there is any suspision that a player is underaged Live Lounge has the right to close the account while an investigation is being made about the players age. In this process the indentity and home address of the player will be verified.
Place game limits
A helping tool that we recomend that all players use is to activate game limits where you can place limits on how much you deposit, a max-budget for a certain period. With this tool you can place limits per transaction, per day, per week or per month depending on what suits you and your gambling habits.
At Live Lounge we want the best for our players and when a player isn't well we want to help. If you feel that you have problems keeping your gambling on a reasonable level - perhaps you lost yourself in the games and stay up all night to play or maybe you need to borrow money from friends cause you gamble for more than you can afford. It could be hard to admit to yourself that you have a problem. But if you feel like you've lost control over your gambling it could be helpful to take a break for a while. If that doesn't work then maybe the best solution is to close your account. Contact our customer service and we will help you every step of the way, with both information on how to get better and closing you account.
Talking about gambling addiction can be a sensitive subject. But if someone close to you is having a problem you want to help. If you have any suspicions that a colleague, friend or family member is suffering from a gambling addiction you could try to talk to him or her. There are also different help centers and sites where you can get additional and professional help.
http://www.helpguide.org - a site where you can read about symptoms and how to recover.
http://www.smartrecovery.org - self help, support lines and guidance to help you get better.